Huge ass bill? Yes. Huge ass steak? Not so much.

I went there last year and was very disappointed. I ordered what was supposed to be a 21 oz sirloin (I chose to have them cook it for me), and was served a thin pathetic excuse for a steak, that couldn't have been more than 12 oz. . The cheesesteak was good, but the steak there is very overrated. I would rather eat at Western Sizzlin.

Trippster took me there 5 years ago, and we cooked our own steaks. And they were really good.
I'd rather cook my own, cause that way i KNOW it will be done right.
Plus, i like to cook.
If i were you, i would have questioned them about the steak.
I can't help but wonder if someone screwed up and gave you the wrong one.
How did you have it done? Was it rare, medium rare, medium well, or well?

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Yeah I should have said something. It was medium well, and cooked right, I guess. I walked like 3 miles to get there, and I was disappointed to say the least when I saw my steak. Maybe I was too shocked to say anything.

If i were you, i'd write the manager of the place. tell him where you live, and why you went there.
Then tell him you are coming back to the area this fall.

Who knows? Maybe they will give you a free meal or something.
Just tell them you were too embarassed to say anything at the time. Be sure to say you walked 3 miles to get there.

I have learned to speak up when things arn't right. I used to not say anything either. But then you end up having a lousy meal, and if you don't speak up, you are the one thats getting screwed.

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I did what Cheesey said out here at a Lone Star steak house, we waited to be seated then after being seated we sat for 20 minutes and noone came around to give us menus or even to see what we wanted to drink. We left and went to Applebys and when i got home i called Lone Star talked to the manager and they sent me a $60 gift card to go back there and eat.

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Good for you Hazer!!!

I will complain when something goes wrong like that.
And i also will ask to talk to the manager when things are great. In other words, I don't JUST complain.
When i ask to see the manager, you can tell that the wait staff isn't used to anyone taking the time to give a "thumbs up" when it's deserved.
And i don't just do that at restaurants.
For example, after I got out of the hospital, i needed to do my walking. It was February, and too cold outside to walk. We don't have any malls here, so i went to the local Target store just over a mile away. I was walking around the store, when one of the managers asked me if needed help finding something (i had walked around the store several times by then). I explained what had happened to me, and why i was walking. She said "Oh! Well, i recognized you from seeing you shop here. You can come here anytime to do your walking, and if you need anything, just let us know!" I felt kind of stupid, but i felt welcome after that. Now, just about all the workers know me, and they ask how i am doing. So i told the manager how much i appreciated it. I also told her how several workers had asked if i needed help, and how outgoing they were for me.
They are NOT used to getting positive input, you can tell.

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Haven't been to the Prime Quarter in years...early 90's... pricey then, but no way was I letting someone else cook "my" steak.. I am particular when it comes to steak, about the only time I am picky in general.

Anyway... IM that sucks.. I would definitely send a complaint in and tell your story.. little patience when it comes to bad service at a restaurant..

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believe it or not, there's one here in illinois not too far from my hometown. it's good but not THAT good. in general, the best things on the menu are the steaks & the texas garlic toast. the crappy baked potatoes & not so wonderful salad bar are seriously lacking for the price.

The Best Steak You Will Ever Have In America.... Is right off your own barbie.

There is nothing better than that.

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That's the beauty of Prime Quarter.
You walk in, select your own steak, and can grill it yourself.

Plus they have dark German bier in a frosted mug.

Sorry IronMan, but you're doing it wrong. 1/2 the fun is doing it yourself & mingling with the others while grilling & slamming beers.

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